I Was Nervous About Ordering an Abaya From Ireland — Then I Messaged Rubab’s Hijab

I had been looking for modest clothing online for a while.

I wanted something elegant, comfortable, and genuinely modest—not something that looked beautiful in a photograph but wasn't practical to wear.

The problem was the size.

Whenever I shop for clothes online, sizing is the part that makes me hesitate.

And with an abaya, I was even more careful.

I didn't want to order the wrong length or choose a size that didn't fit the way I wanted.

I Didn't Want to Guess My Size

I had already found a few abayas I liked on Rubab's Hijab.

But I kept going back to the same question:

“Which size should I choose?”

I checked the size information, but I was still unsure.

Instead of guessing and hoping for the best, I decided to contact them through Instagram.

Honestly, I expected to wait.

Most brands aren't particularly quick when you send a DM asking about sizing.

But this time, I didn't have to wait long.

They Actually Helped Me With My Questions

I explained that I wasn't sure which size would be best for me.

The response was quick and helpful.

Instead of making me feel like I was asking something obvious, they guided me through what I needed to check before choosing my size.

That immediately made me feel more confident.

I wasn't simply being told:

“Choose your normal size.”

I was actually getting help with my concern.

That Made a Huge Difference

I'm from Ireland 🇮🇪, so ordering online means I can't simply walk into a store and try the abaya on.

Once I place the order, I have to wait for the package to arrive.

That's why I think customer support is especially important when ordering modest clothing internationally.

If I'm unsure about the size, I want to ask before paying.

If I have a question about the fabric, I want an answer.

And if I need clarification about the order, I want to know there's someone I can contact.

I Was Also Looking for Truly Modest Clothing

My search wasn't only about finding a beautiful abaya.

I wanted something that actually matched the way I like to dress.

I was looking for modest silhouettes, comfortable coverage, and designs that still felt stylish and modern.

I didn't want modest clothing to mean sacrificing fashion.

That's what made the different abaya styles interesting to me.

There were simple everyday designs, elegant pieces, open abayas, summer options, and more detailed styles for occasions.

Instagram Was Where I Got My Questions Answered

I originally found the brand through social media, so messaging them on Instagram felt natural.

I sent my questions there rather than trying to figure everything out myself.

And the response was much faster than I expected.

That was probably the moment I stopped feeling nervous about ordering.

Because when a brand responds properly before you've even placed an order, it gives you a completely different level of confidence.

I Wasn't Just Looking for a Pretty Picture

That's something I've learned from shopping online.

A beautiful photograph is great.

But it doesn't answer everything.

I still want to know:

What size should I choose?

How long is the abaya?

What is the fabric like?

Is it suitable for the weather?

How does it fit?

What should I expect from international shipping?

These questions matter.

Especially when you're ordering something you'll be wearing regularly.

The Support Made Me Feel Like a Real Customer

This might sound simple, but I appreciated it.

I didn't feel like I was bothering them with questions.

I felt like they actually wanted me to be comfortable with my choice before ordering.

And that is exactly what I want from an online clothing brand.

Not pressure.

Not a rushed sale.

Just helpful information so I can make the right decision.

I'm Glad I Asked Instead of Guessing

If I had ordered without asking, I probably would have spent the entire delivery period wondering whether I had selected the right size.

Instead, I asked.

I got a quick response.

I felt confident about my choice.

And that made the entire experience much easier.

My Advice to Other Women Shopping Online

If you're unsure about your abaya size, don't guess.

Check the measurements first.

And if you're still uncertain, contact the brand before placing your order.

That's exactly what I did.

For me, the quick Instagram response made a huge difference.

I'm from Ireland 🇮🇪, and when ordering internationally, that kind of communication gives me confidence.

Final Thoughts

I started with two concerns:

I wanted genuinely modest clothing, and I wasn't sure about my size.

Instead of abandoning the purchase or simply guessing, I sent Rubab's Hijab a message on Instagram.

They responded quickly, answered my questions, and helped me feel confident about choosing my abaya.

By the time I placed my order, I wasn't nervous anymore.

I was actually excited.

And honestly, that's what good customer support should do.

It shouldn't just help you buy something. It should help you feel confident about what you're buying.